Success Stories
How a CarLock Real-Time Alert Stopped a Challenger Theft in Progress
It was a typical Saturday night for Ava, our CarLock customer, who was busy at work when her CarLock system sent an alert that would change everything. At exactly 10:49 PM, the first notification came through: vibration detected. Initially, she brushed it off, assuming a loud vehicle passing by might have triggered it. However, when a second alert arrived just two minutes later, it became clear that something more sinister was unfolding.
“I immediately called home, hoping someone could look outside to check on the car. No one picked up,” she said. The tension escalated when, just a minute later at 10:52 PM, another alert arrived: device disconnected. The silver lining for Ava was CarLock’s hidden gem: a backup battery. This ensured that tracking and security notifications continued seamlessly, even after the device was tampered with.
Panic started to set in. “I was frantically packing my things and searching for my supervisor to let them know I needed to leave. Then, at 10:53 PM, I got another vibration detected alert—this was when they entered my car. My heart sank.”
As she explained the situation to their supervisor, the worst notification yet came through at 11:04 PM: vehicle moved. “I started screaming. I couldn’t believe it was happening, but I knew I had to act fast.”
Imagine being at work late at night when a series of alerts on your phone reveals your car might be under attack. But Ava’s quick thinking—combined with CarLock’s real-time notifications—stopped thieves in their tracks and saved her beloved Dodge Challenger RT.
CarLock’s tracking feature allowed her to pinpoint the vehicle’s location in real-time. She immediately contacted the police, who began searching for the vehicle across multiple jurisdictions. Living in an area where several cities are close together meant law enforcement from three different departments joined the hunt and found her car.
When the customer arrived home at 11:40 PM, she was relieved to find her Challenger still parked in its spot. Although the driver’s side window was shattered, the vehicle remained untouched, during the swift intervention of the police.
“The thieves had detached the CarLock device and taken it with them as they fled,” she explained. “When I saw the vehicle moving on the app, it was actually the thief driving off with the CarLock device!”
Later, the device was found discarded in a field. The vehicle was safe, and the thieves’ plans were thwarted before they could cause more damage.
Without CarLock, the outcome could have been devastating. “I would’ve never known there was an attempt to steal my car. I would have come home from work to a destroyed vehicle or, worse, no car at all.”
And for Ava, CarLock didn’t just save the car—it saved them from the stress, financial burden, and heartbreak of losing their prized vehicle. “CarLock saved me the price of my total vehicle because without it, I wasn’t aware of the constant attempts to steal my car.”
“I would 100% recommend CarLock to anyone who wants to keep an eye on their car every second of the day,” she said. “Seeing the red circle around my car on the app is so reassuring—it’s like having an extra set of eyes watching over it. That peace of mind is priceless.”
CarLock once again proves to be a reliable companion for car owners, ensuring that no matter the time or place, your vehicle is always protected. Ready to take control of your car’s safety? Join the CarLock family today!
Looking to keep your OBD CarLock device out of sight? Check out our selection of CarLock cables here.