The Carlock tag is a small Bluetooth device that connects with the CarLock device and automates the unlocking and locking of your car’s location based on your distance from the vehicle. Pairing the CarLock Tag with the CarLock app on your phone is very easy. This step-by-step guide will help you set up the Tag in no time.
Before using the CarLock Tag, you need to have your CarLock account activated and the CarLock device installed in your car. If you don’t know how to do that, just follow the instructions in the user’s installation guide you received with your CarLock device. If you have any problems with the activation process, please see the following help article for more info on how to activate your device: carlock.co/help
You can buy the CarLock Tag on Amazon.
(Please check your CarLock app if Tag is supported for your CarLock device)
Setting up the CarLock Tag
NOTE: Before starting the procedure, make sure to enable Bluetooth as well as the location permission!
Remove the CarLock Tag and the adhesive sticker from the packaging and follow these steps:
- Pull out the plastic tab from the CarLock Tag, to connect the battery. The tab is quite hard to pull out but don’t worry, just hold it firmly in your hand and slowly pull out the tab.
2. Lock app on your phone, go to the “dashboard”, and navigate to the
“SmartLock” tab — the third tab at the bottom
- Tap on the “Manage” button and enable the CarLock Tag functionality by tapping on the switch. The CarLock app will start searching for available tag(s). Your new Tag will appear under the “IN RANGE” list of tags as for example “1-2”. The name of the tag will match the numbers on the backside of the Tag.
“ADD” the newly displayed Tag.
4. The CarLock device will be updated after the CarLock Tag is connected. You will be notified via e-mail once the update is done.
To rename the CarLock Tag, tap Manage and change its name.
Congratulations! You have successfully paired your CarLock Tag with the CarLock app. Now you just need to place the CarLock Tag in your wallet.
This ensures that the CarLock device always detects the Tag when you are approaching your car. When the CarLock device registers the Tag, it will stop monitoring your car.
Tag is in range if you see the green circle in front of your Tag’s name:
Tag is not in range if you see the gray circle in front of your Tag’s name:
Why should I place the CarLock Tag in the wallet and not in the vehicle as for iOS users?
The CarLock Tag for Android does not work the same way as for iOS users due to some limitations in the system. We developed a “hardware to hardware” solution to enable the CarLock Tag to work with Android phones.
Why cannot I simply put it on a keychain?
Having it placed in the wallet and not on a keychain – which you might prefer – is the safest option as smart car keys are often a target of car thieves and the relay attacks.